Too often programmers and projects are shut down at the point where business changes have been made. The final, difficult stage - to deliver the strategic outcomes - is left to unspecified managers outside the control of the programme, people who tend not to have any budget or remit to carry out this work. Our approach ensures that these assumptions are rigorously tested, a measurement framework established and then a process put in place to ensure value delivery. At the basic level change is about improving component parts of your business - skill levels, processes, products, working practices, information systems and the like.